Roadside Assistance   Product Features and Benefits   The following features and benefits to enrolled members:   Roadside assistance calls will be handled by dedicated roadside assistance agents on a 24 hour, 7 days per week, 365 days per year basis. All drivers and cars in household are covered. Each enrolled member will have access to three sign & drive uses per year.  Roadside assistance services in the cases of accident and non-accident related incidents. North American Service – An offer of roadside assistance services in all 50 US states and Puerto Rico as well as all 10 provinces of Canada. One of the only roadside assistance providers that has a US service network and Canadian service network on its agents’ desktops. Roadside assistance benefits include the following: Towing Service – To the nearest repair facility up to 25 miles per incident. Battery Jump / Minor Roadside Adjustments – Service will be provided to provide a battery jump and/or minor roadside adjustments to start a customer’s vehicle. Flat Tire Change – A flat tire will be changed with the customer’s spare tire. Fuel Delivery - An emergency supply of fuel will be delivered to a covered vehicle. Vehicle Winching/Extraction – A covered vehicle will be winched if it is stuck in a ditch, mud, or snow as long as it is accessible from a normally traveled roadway. Lock-Out Service - If a customer locks their keys in the vehicle or loses their keys, locksmith services will be provided to open the vehicle.   Travel Concierge & Emergency Services You have questions they have answers!!  - Driving directions - 411 information - News & weather reports - Flight/Travel Planning - Any question, receive an answer